General Conditions

(1 vote, average 5.00 out of 5)
General Conditions5.00 out of 51 based on 1 voters.


Notice to all passengers

Los Roques Airlines may act as an agent to issue tickets, check baggage, and book reservations for transportation via other carriers which have interline agreements with Los Roques Airlines. Other carriers may have different terms and conditions applicable to their flights. These may be obtained directly from the other carriers.

Please read our conditions carefully:

Check In Los RoquesIf arriving from another country we recommend you arrive at the airport at least two hours prior to our departure to allow sufficient time to complete all necessary international arrival requirements.

You must check in 60 minutes before departure, and be present at the departure gate and ready to board at least 30 minutes prior to scheduled departure time to retain your reservation and a seat. Standard baggage acceptance cutoff for flights originating in all airports is 60 minutes before departure.

When you book online with us, please add you passport numbers and your international flight arrival date and time, also let us know if you what us to arrange airport assistance and pickup, it is cheep and safe... 

LOS ROQUES Airlines may, in the event of a force majeure event, without notice, cancel, terminate, divert, postpone or delay any flight or the right of carriage or reservation of traffic accommodations without liability except to issue an refund in accordance with the section titled "REFUNDS" contained in this contract.

The involuntary refund will be made in the original form of payment in accordance with refund rules for any unused portion of the ticket. LOS ROQUES Airlines will also reserve the right to determine if any departure or landing should be made without any liability except the aforementioned involuntary refund.

Force Majeure here means:

• Any condition beyond LOS ROQUES Airlines' control including, but without limitation: Meteorological conditions,acts of God,riots,civil commotion, embargoes,wars,hostilities,disturbances or unsettled international conditions - actual threatened or reported. Also, because of any delay, demand, circumstances or requirement due, directly or indirectly to such conditions

• Any strike, work stoppage, slowdown, lockout or any other labor related dispute involving or affecting LOS ROQUES Airlines' service

• Any government regulation, demand or requirement

• Any shortage of labor, fuel or facilities of LOS ROQUES Airlines or others

• Any fact not reasonably foreseen, anticipated or predicted by LOS ROQUES Airlines.


LOS ROQUES Airlines will ensure to carry you and your baggage with reasonable dispatch, but times shown in timetables or elsewhere are not guaranteed and form no part of this contract. LOS ROQUES Airlines may, without notice, substitute aircraft and, if necessary, may alter or omit stopping places shown on the ticket. Schedules are subject to change without notice.

LOS ROQUES Airlines is not responsible for or liable for failure to make connections, or to operate any flight according to schedule, or for a change to the schedule of any flight.

Under no circumstances shall LOS ROQUES Airlines be liable for any special, incidental or consequential damages arising from the foregoing.

Reviews - Opiniones

Vuelo Charter

Higly recommended

Real good and fast