General Conditions

(1 vote, average 5.00 out of 5)
General Conditions5.00 out of 51 based on 1 voters.


Conditions:

Notice to all passengers

Los Roques Airlines may act as an agent to issue tickets, check baggage, and book reservations for transportation via other carriers which have interline agreements with Los Roques Airlines. Other carriers may have different terms and conditions applicable to their flights. These may be obtained directly from the other carriers.

Please read our conditions carefully:

Credit card payment processing is provided by Explore LLC, Inc. 10685-B Hazelhurst Dr. #6233.

Credit card charges will appear in your billing statement as: Explore LLC, +1 713 701-5602.

Your credit card will be charged on Authorize.nets secure server so you do not have to worry it is a completly safe transaction..

We accept: Paypal - Visa - Master and wire transfers.

Authorize.Net Merchant - Click to Verify

LOS ROQUES Airlines will provide customers at the airport and onboard an affected aircraft with timely and frequent updates regarding known delays, cancellations and diversions and will strive to provide the best available information concerning the duration of delays and to the extent available, the flight's anticipated departure time.

We are not responsible for any special, incidental or consequential damages if we do not meet this commitment.

In extreme circumstances, it is possible that a flight will cancel while on the ground in the city to which it was diverted. When this happens you will be rerouted on the next LOS ROQUES Airlines flight with available seats or some other alternative means of transportation.

Our customer relations department is dedicated to addressing unresolved customer comments and concerns. The customer relations department will respond to our customers written complaints within 60 days.

Reviews - Opiniones

Los Roques Air

Finally new airplanes for Los Roques

Good airplane - nice crew - you just pay a little extra for you equipment - book one month before - small cessna airplane

Information

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